OFFICE MANAGER, 2020-Current
Coordinates the work activities and schedules at clinic with Management. Administer clinic policies and procedures in a consistent and timely manner. Assist with the recruiting, hiring and supervising of assigned personnel in facility as needed or required. Evaluate performance and recommend merit increases, promotions, and disciplinary actions. Monitor appointments, patient flow, and medical record system in clinic. Participates in professional development activities to keep current with health care trends and practices. Produce and analyze standard periodic reports such as A/R aging, denials and cash position. Monitor and report key performance indicators (KPIs) for all revenue cycle operations. Perform detailed reviews of A/R aging balances including risk analysis, trending and collection strategies. Ensure timely completion and accuracy of weekly billing claims. Enforce deadlines as needed.