Dedicated, dependable, professional Dental Receptionist with 18 years experience in diverse front desk environments. Enthused and eager to build a long term career as an Office Administrator or Registered Dental Assistant with an opportunity for professional growth, challenge and responsibility.
I enjoy connecting with the patients, making them feel calm and welcomed while maintaining multiple phone lines, confirming and setting appointments and posting patient data. I have generated records, pulled files and built new incoming patient charts and have verified insurance benefits.
As part of my experience I have maintained an appropriate flow of the front office and have assisted in the delivery of dental care services to patients.
I have knowledge of Dentrix software as well as MacPractice, outstanding verbal and written communication skills and the profound ability to work with a diverse and multi-cultural population using my bilingual ability.
Responsibilities include greeting patients and answering telephone, scheduling and confirming appointments. Verification and processing of insurance coverage, managing patient records and ordering office supplies. Maintaining accurate full flow of office schedule for a productive day. Currently working with computer software MacPractice.
Responsibilities included managing patient records, processing patient insurance, processing payroll for office staff – gathered business records, accounting/book keeping, balancing sheets of profit reports and presented to dentist. Greeting patients, confirming appointments and ordered office supplies. Assisted dentist in various procedures when needed. Worked with computer software Dentrix 10.
Certifications & Licenses
Registered Dental Assistant
X- ray License