Dental Office Administration Last Updated: 04/28/2014 (over 3 years ago)

Ability to multi-task, prioritize assignments & meet deadlines with consistent professionalism.
Strong sales technique with treatment acceptance experience, extensive knowledge of
Insurance companies (Indemnity, PPO, and HMO) with billing, case presentation and financial
arrangements, highly pro-active, goal oriented attitude. Bilingual (English/Spanish).

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Education

Business Administration
West Los Angeles College Culver City, CA

Experience

Business Administrator/Operations Manager
 Focused on productive doctor & hygiene scheduling to maximize productivity.
 Generated monthly statements, tracked & audited accounts of monies due & aged receivables.
 Tracked Reports: Uncompleted treatment plans, recall, pending insurance claims, misc. ins.
 Presented treatment plans with financial arrangements using Care credit, Chase
 Marketed & promoted office with dental services & procedures for the education of all patients.
 Handled daily operations of data posting, billing, end of day balancing, & bank deposit.
 Responsible for all monies, payroll, account payables, business banking and HR functions.
 Created any needed data in the form of letters, memorandums, proposals, or reports.
 Handled complaints, concerns, employee relations, orientation, development & training of staff.
 Planed, organized & monitored office projects, supervision of employees.
 Maintained “patient care “a priority, head of marketing to promote & maximize productivity.

Certifications & Licenses

Xray License

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