Ability to multi-task, prioritize assignments & meet deadlines with consistent professionalism.
Strong sales technique with treatment acceptance experience, extensive knowledge of
Insurance companies (Indemnity, PPO, and HMO) with billing, case presentation and financial
arrangements, highly pro-active, goal oriented attitude. Bilingual (English/Spanish).
Generated monthly statements, tracked & audited accounts of monies due & aged receivables.
Tracked Reports: Uncompleted treatment plans, recall, pending insurance claims, misc. ins.
Presented treatment plans with financial arrangements using Care credit, Chase
Marketed & promoted office with dental services & procedures for the education of all patients.
Handled daily operations of data posting, billing, end of day balancing, & bank deposit.
Responsible for all monies, payroll, account payables, business banking and HR functions.
Created any needed data in the form of letters, memorandums, proposals, or reports.
Handled complaints, concerns, employee relations, orientation, development & training of staff.
Planed, organized & monitored office projects, supervision of employees.
Maintained “patient care “a priority, head of marketing to promote & maximize productivity.