- Palmdale, California
- 05/31/2014
A clerical or secretarial position in any professional business office environment utilizing information technology of medical office with enhanced dental front-office experience.
• Excellent Organizational Skills
• Strong Customer Relations Skills
• Computer Proficiency
• Data Entry • Telephone Answering, 5-Line System
• Word Processing and Typing
• 10-Key Calculator
• Filing
• Microsoft Word, Excel, Power Point, Access. Peachtree and Dentrix software.
Education
Administrative Medical Assistant -Associate Degree Program
Word Processing/Data Processing
AVC Community College, Lancaster, CA
Presently Attending
Experience
Handled all word processing and typing. Maintained patient appointments and records and insurance eligibility. Clinical functions with diagnostic props and charting, supplies, and products. Helped plan and organize company functions. Answered the telephone and represented the company in a professional and businesslike manner.
Accomplishments:
• Registered and licensed with the state of California, coronal polishing, x-ray license.
• Organized, and assisted with set up two new offices for expansion of the practice, researched information as the Doctor dictated the needs for the office.
1993 to 2001
JB Dental Supply, Customer Service Representatives- Palmdale, CA
Answered phones and took orders for various dental offices in the Southern and Northern California, filing invoices for each account, data processing, price look-up, and communicated delivery times to the customers.
Accomplishments:
• Gained experience in dealing with customers and provided services to meet the customer’s satisfaction, with various companies at a professional’s level.
• Traveled on business for training to retrieve valuable information for the company.
1996-1997
Handled all word processing and typing. Maintained patient appointments and records and insurance eligibility. Clinical functions with diagnostic props and charting, supplies, and products. Helped plan and organize company functions. Answered the telephone and represented the company in a professional and businesslike manner.
Accomplishments:
• Registered and licensed with the state of California, coronal polishing, x-ray license.
• Organized, and assisted with set up two new offices for expansion of the practice, researched information as the Doctor dictated the needs for the office.
1993 to 2001
JB Dental Supply, Customer Service Representatives- Palmdale, CA
Answered phones and took orders for various dental offices in the Southern and Northern California, filing invoices for each account, data processing, price look-up, and communicated delivery times to the customers.
Accomplishments:
• Gained experience in dealing with customers and provided services to meet the customer’s satisfaction, with various companies at a professional’s level.
• Traveled on business for training to retrieve valuable information for the company.
1996-1997
Certifications & Licenses
Dental Assisting -Diploma (1992)
X-Ray License (1992)
Registered Dental Assistant-Current (1993) (Inactive)
Coronal Polishing License (1992)